About the Course

1.  CAPSULE NAME: BASIC COMPUTER COURSE

RATIONALE: Where governments see information technology as a means of improving efficiency, bringing transparency into the system, and ensuring accountability, basic computer capsule intends to develop a workforce equipped with soft skills. It is designed to assure a basic level of computer applications literacy that is prerequisite for various applications of MEA like IMAS, PRIDE, IVFRT, etc.

OBJECTIVES:

  • To make officials able to identify various hardware, specific operating systems and their purposes features, how they relate to application software and also to build understanding of routers, switches, LAN, and Computer Networks.
  • To become conversant in preparing Excel Sheet chart, power point presentation, creating Database in Ms-Access and using various features like trekking, mail merger etc in Ms-Word.
  • To become aware of cyber threats, security provisions and dos & don’ts while using various applications.
  • To familiarize with e-office application.


COURSE METHODOLOGY: A balanced approach to theory and hand-on training will be applied.

COURSE CONTENT:

  • Ms Word, Ms Excel, Ms Power point and Ms Access
  • Hardware, routers, switches, LAN, wifi 
  • Basics of networking
  • Cyber Security
  • E-office

 
DURATION:
2 DAYS

ELIGIBILITY: This capsule is mandatory for LDCs, UDCs, and Assistants and elective for Section Officers.

2.  CAPSULE NAME: ACCOUNT

RATIONALE: Accounts are an integral part of financial management of activities. Accounting policies and procedures are designed to compile accounts fulfilling legal/procedural requirements that govern financial control. A well-designed and well managed accounting system helps ensure proper control over funds.

OBJECTIVES:

  • To learn about structure of government account, basic accounting principles, accounting concepts, and accounting terminology.
  • To have an overview of administrative structure & accounting units.
  • To build up technical competencies and enabling competencies like numerical analysis, problem solving & decision making, attention to details, communication and ethical behaviour for accounting work.


COURSE METHODOLOGY:

  • General System of Financial Management: Receipts, Payments, Accounting ECR, LOC, LOP, Internal Audit, Audit, Cash request 
  • Structure and Classifications of Government Accounts
  • Government Provident Fund (GPF)
  • Payment System & Banking
  • Provisions of GFR/DFPR with references to Bills and Sanctions 
  • Booking of Expenditure on behalf of other Ministries 
  • Appropriation and Finance Accounts 


COURSE CONTENT: A balanced approach to theory and hand-on training will be applied.

 DURATION: 2 DAYS

ELIGIBILITY: This capsule is mandatory for LDCs, UDCs, and Assistants and elective for Section Officers.

3.  CAPSULE NAME: IMAS

RATIONALE: Most of the Indian missions and posts are now switched to Integrated Missions Accounting System (IMAS) for accounting purpose and professional expertise and standards needs to be inculcated among officials for smooth functioning. The purpose of this capsule is to provide officials with a clear understanding of their duties and responsibilities when using the IMAS software. The capsule explains the application’s functionality and concepts, various features, system simulations and practice exercises.

OBJECTIVES:

  • To get conversant with various features and applicability of IMAS software.


COURSE METHODOLOGY: Hands-on training will be applied.

COURSE CONTENT:

  • Introduction and Installation of Accounts Software (IMAS)
  • Operational Mission, Currencies and Wings, Entry of Rate of Exchange
  • Entry of Bank Accounts, Cheque Books, Budget Allocation, DA Rates
  • Entry of Employees Details subscribing GPF and NPS Separately including Emoluments and Deductions; Entry of Employee Details with GPF, HBA Recoveries, Locally Hired Employees 
  • Generation of Pay Bills for India Based Employees including Payment of NPS Contribution Vouchers generation-Receipt and Payment vouchers
  • Generation of Pay Bills for Locally hired Employees including Payment of SSW Contribution 
  • Receipt Vouchers – Consular Receipts, Remittances and Recoveries
  • Payment Vouchers – Contingency, Payment of very short term Advances 
  • Settlement of Advance Payment Vouchers and other payments 
  • Cash Deposit and Withdrawal, Currency Conversion affecting Gain/Loss
  • Transactions for Delegations from India, Payments and receipts involving PAO Suspense, Civil Deposits, Defence and MEA HQ
  • Supplementary Salary Bills and Transit Pay for India Based Employees
  • Recovery and payment of NPS Arrears
  • Bank Reconciliation, Clearance of outstanding cheques, Re-issue and cancellation of outstanding cheques 
  • Daily Data Backup and Sending Monthly Account to O/o Pr. CCA Electronically, Various Reports and concluding Session


DURATION: 4 DAYS

ELIGIBILITY: This capsule is mandatory for LDCs, UDCs, and Assistants and elective for Section Officers.

4.  CAPSULE NAME: TRADE PROMOTION

RATIONALE: Sound understanding of economic principles underlying benefits and cost of trade, and trends in worldwide trade volume, and links between trade related strategies and investment is prerequisite to shine in new order of world trade. This capsule is designed to equip the staff with competencies like job information, institutional knowledge, external awareness, and critical thinking in order to facilitate them to commercial works at mission/posts.

OBJECTIVES:

  • To provide a better understanding of trade and investment policy matters, the multilateral trading system, functions of the World Trade Organisation (WTO) and important agreements, India’s stand over various issues, and concept of foreign direct investment.
  • To make participants aware of the roles of multiple stakeholders in Trade promotion and Investment, and how to channelize their energy for economic growth of the nation. 
  • To understand basic principles and language of international trade, dispute resolution and sanctions.


COURSE METHODOLOGY: A balanced approach to theory and hand-on training will be applied.

COURSE CONTENT:

  • Overview of Indian Economy 
  • Contemporary Issues of Economic and Commercial Diplomacy 
  • Foreign Direct Investment Policy, Foreign Investment Promotion Board
  • Trade Policy, Tariff and non-tariff measures, and Anti-dumping issues
  • Make in India – How to attract the foreign investment to realize the goal 
  • Preparation of Sector Based Power Point Presentations on Indian Economy 
  • Arrangement of Buyer Seller Meet & Trade Fairs
  • Customs/Insurance/Shipping lines, LOC
  • Handling of Trade Disputes and Remedies
  • Handling of Trade Enquiries, Collection of Trade Data and Market Survey 


DURATION: 2 DAYS

ELIGIBILITY: This capsule is mandatory for LDCs, UDCs, and Assistants and elective for Section Officers.

5.  CAPSULE NAME: PROTOCOL

RATIONALE: This capsule is designed to hone the skills like customer services, written and oral communication, interpersonal skills, flexibility and adaptability among the staff in order to improve their knowledge of the basics of protocol, including diplomatic ranking, flag etiquette, seating arrangements, invitation cards and receiving lines.

OBJECTIVES:

  • Define protocol and describe its importance
  • Examine multiple issues wide ranging from pre-visit approval, flight clearances, and airport reception/send off, security arrangements, managing media personnel, seating arrangements, flag and national anthem etiquettes, to settlement of bills.
  • Working with various stakeholders involved in protocol duties.
  • Demonstrate appropriate methods of addressing and introducing others.
  • Explain protocol in regard to appropriate dress/attire.
  • Manage database for contacts.


COURSE METHODOLOGY: A balanced approach to theory and hand-on training will be applied.

COURSE CONTENT:

 DURATION: 2 DAYS

ELIGIBILITY: This capsule is mandatory for LDCs, UDCs, and Assistants and elective for Section Officers.

6.  CAPSULE NAME: CONSULAR MATTERS

RATIONALE: Consular diplomacy has experienced a dramatic surge in recent years. On one side overseas flows of tourists and migrants have multiplied; other side the public have become more concerned with foreign affairs and consular protection. At heart, consular diplomacy deals with one’s own citizens who need documents, protection and assistance in differing situations while resident abroad or in transit, whether in a legal or undocumented status. This course provides comprehensive insight into all dimensions of consular diplomacy and its connections with interstate diplomacy. 

OBJECTIVES:

  • To describe the international law basis of consular diplomacy and the elements of consular diplomacy in practice
  • To explain how practical dimensions of consular work relate to theory and the evolution of this genre of diplomacy, including its relationship to other branches of diplomatic work
  • To explain and provide examples of how consular diplomacy connects to related subjects, including outreach to a Diaspora, migration, labour affairs services to own citizens working abroad, and emergency management in delivering consular services
  • To effectively organise and plan work at a consular post in a mission abroad
  • To explain and justify the potential and value of this branch of diplomatic work


COURSE METHODOLOGY:

  • Integration of concepts and practice
  • Engagement of practitioners and senior-level experts
  • Facilitate interaction with diplomatic experiences and skills
  • Organise encounters with key actors
  • Practical instruction techniques


COURSE CONTENT:

  • Overseas Citizens of India (OCI), Persons of Indian Origin (PIO),Marriage and Birth Registration, Policy matters 
  • Relief and Repatriation of Indian Citizens, Arrest of Indian Nationals, and Deportation
  • Custody of cash & personal effects of Indian Nationals in Emergency
  • Death of Indian Nationals abroad
  • Indian Community Welfare fund 
  • Requirements for ensuring execution of Power of Attorney/Will in a Mission Abroad
  • Performance of Notarial Acts
  • Taking of evidence and service of documents abroad
  • Merchant Shipping
  • Health Requirement of Visitors to India
  • Service of Summons abroad, Extradition, Mutual Legal Assistance Treaty, its application from consular perspective
  • Bilateral Co-operation for Protection and Welfare of Emigrants with emphasis on Labour issues 
  • Domestic violence cases of distressed women holding Indian passport
  • Consular perspectives of the Haj Pilgrimage and Kailash Mansarovar Yatra
  • Crisis Management and evacuation process


DURATION: 2 DAYS

ELIGIBILITY: This capsule is mandatory for LDCs, UDCs, and Assistants and elective for Section Officers.

7.  CAPSULE NAME: PASSPORT

RATIONALE: This course offers intensive exposure to salient issues, procedures and policies relevant to the passport matters.

OBJECTIVES:

  • To familiarize with organizational structure of passport services
  • To brief about roles and responsibilities involved at various administrative levels in passport functions and expectations from supervisors
  • To identify the passport forms and products, sensitizing about legal aspects
  • To get conversant with various features and applicability of PRIDE & CIPPS software


COURSE METHODOLOGY:

  • Integration of concepts and practice
  • Engagement of practitioners and senior-level experts
  • Facilitate interaction with diplomatic experiences and skills
  • Organise encounters with key actors
  • Practical instruction techniques


COURSE CONTENT:

  • Introduction, Basics about Passport, Understanding provision for issuance of Passport, Passport Issuance Procedure: India & Abroad, Fee Structure, Miscellaneous Services on Passports/Police Clearance Certificate Passports Fee Structure;
  • Handling Passport desk in Mission/Posts, Reissue of Passports
  • Procedures for processing of Application & Issuing of Passport, Issue of Passport Under Tatkal Scheme, Emigration Classification in Passport, Public Relation & documents Security in Passport Offices, Issue of Passports to new born babies & minors, Adoption Cases & issue of Passports, Indian Citizenship & Issue of Passports thereof
  • Refusal/Impounding/ Revocation/Suspension of Passport under the Passport Act, 1967 
  • Overview of CPV Division, Old and New System of issuance of Passports (From PISON to PRIDE), Travel Documents, Emergency Certificate, Identity Certificate, Passport Booklet
  • Legal matter with relation to Passport matters 
  • Passport Related Information Data Exchange (PRIDE)
  • UCF System and Support Services/ Passport Issuance System(CIPPS)
  • Hands on with CIPPS/NRI Passport processing and Online OCI public portal and OCI Mission end processing 


DURATION: 2 DAYS

ELIGIBILITY: This capsule is mandatory for LDCs, UDCs, and Assistants and elective for Section Officers.

8.  CAPSULE NAME: VISA

RATIONALE: This course offers intensive exposure to salient issues, procedures and policies relevant to the visa process.

OBJECTIVES:

  • To explore in depth the various visa classes and processing elements to promote a uniform application of visa law at all posts
  • To have an increased understanding of the policy context of Visa services
  • To learn about most recent policy, procedural and technical developments in Visa matters
  • To brief about roles and responsibilities involved in handling Visa related work, preparing the officials to serve effectively in their assignments in Visa section
  • To get conversant with various features and applicability of IVFRT software


COURSE METHODOLOGY: A balanced approach to theory and hand-on training will be applied.

COURSE CONTENT:

  • Types of visas, Immigration Visa and Foreigners’ Registration and Tracking, Visa for children, Employment Visa, Visa to Foreign Missionaries, Journalists, Photographers, Visa for Conferences & Meetings, Visa for Sports Teams, Visa to Pakistani, Bangladeshi and Afghan Nationals, Visa to prominent Pakistani Nationals, Issue of Protected/Restricted Area Permit, Countries exempted from applying for visas
  • Liberalised Visa Policy and latest Amendments in Visa Policy
  • Visa Procedure & Checks including references to GOI and Heads of Missions& Posts 
  • Online Visa System, c-Visa System, c Visa Biometric enrolment, c-VISA Process & LSI, c-VISA Scanning & Visa Printing Setup, Visa Data download/ upload & Registration, Centralized BL download/checking & PRC checking, UCF System & updating of Visa Data
  • Mission Support Services & Web ex Connectivity
  • OCI public portal and policy matter, OCI & PIO Mission end processing
  • Immigration Policy
  • Peculiar Visa cases


DURATION: 2 DAYS

ELIGIBILITY: This capsule is mandatory for LDCs, UDCs, and Assistants and elective for Section Officers.

9.  CAPSULE NAME: OFFICE PROCEDURE

RATIONALE: The office is the most significant part of any organizations as being the nerve centre of it. The office staffs employed in an office have to deal with written communication or correspondence most of the time. Staffs are primarily responsible for record management also in accordance to the government’s policy.   The latest knowledge of this discipline is indispensable for the in-depth understanding of modern business world which has becoming highly professional and dynamic.

OBJECTIVES:

  • To learn how to create, maintain and destroy the various documents and files.
  • To learn various forms of written communication
  • Understand best practice in key office procedures.
  • Explore and understand their role in these practices and the contribution they can make in support of their organisation’s goals.
  • Appreciate the importance of working relationships within the office environment
  • Have developed their personal organisation, communication and interpersonal skills
  • Prepare an Action Plan to promote and realise improvements in their office’s organisation and efficiency, and the actions they personally must apply.


COURSE METHODOLOGY: A balanced approach to theory and hand-on training will be applied.

COURSE CONTENT:

  • Noting and Drafting different types of written communication: Noting vs correspondence, drafts vs final versions, standard templates of various forms of communication, Cabinet notes
  • Fundamental Rules & Supplementary Rules (FR &SR) 
  • Handling of sensitive documents including E-Gram, Classified and non-classified documents, difference between sensitive and classified papers
  • Record Management & Maintenance of guard file
  • Parliamentary procedure and works, timelines and level at which correspondence from MP's/elected representatives to be handled
  • Communication Skill: skill and etiquette of oral communication


DURATION: 2 DAYS

ELIGIBILITY: This capsule is mandatory for LDCs, UDCs, and Assistants and elective for Section Officers.

10.  CAPSULE NAME: FINANCIAL PROCEDURE

RATIONALE: The training programme is essential for the sound and efficient management of financial resources.Training in financial procedure helps to understand financial rules, their applicability and procedures to be followed for making various financial proposals.

OBJECTIVES:

  • To learn about the budgeting, financial rules, and financial powers
  • To understand the procedures to be followed for financial procedures
  • To make officials aware of checklist, dos & don’ts while making financial proposals


COURSE METHODOLOGY: A balanced approach to theory and hand-on training will be applied.

COURSE CONTENT:

  • General Financial Rules and Delegation of Financial Powers to Government of India Representatives Abroad
  • Preparation of Procurement/Tender related Financial Proposals and Contract management
  • Proposals on deputation and Temporary Duty
  • Screening committee proposals
  • Proposals on Storage/Demurrage charges,
  • Panel of packers/ hotels/schools
  • Revision of Pay for Local Staff
  • Proposals of purchase of stationary and equipments in Missions and Headquarters
  • Purchase of cars in Missions
  • Purchase and renting of offices and residential buildings abroad and other property related proposals
  • Preparation of Budget Proposal at Headquarters and at Missions/posts abroad
  • Answering Audit paras/objections


DURATION: 2 DAYS

ELIGIBILITY: This capsule is mandatory for LDCs, UDCs, and Assistants and elective for Section Officers.

 


Foreign Service Institute