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Visa Services

Complaints Enquiries Appeals


To contact the Consular Wing to make enquiries/ complaints/ appeals regarding your Visa/ Passport/ Other Consular Services application, please send an email to quoting your passport number, name, visa application computer ID number or passport application reference number and date of application.
While making an appeal/ complaint, please mention your contact details, including phone numbers.

For enquiries relating to visa/ passport/ other consular services you can also call the following number from 10:00 am to 4:00 pm:

Consular Services Help Line:  0XXX-XX-2200185/ 00-93-20-2203430

Fax number: 00-93-20-2200181

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